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WebflowWebsite builder software (not a store)

Webflow now gets 10% of its sign-ups from AI tools

Website builder Webflow gets 10% of its sign-ups from AI discovery, up 4x year on year, according to figures from its VP of Growth, Josh Grant, in Kyle Poyar's Growth Unhinged newsletter. Visitors from ChatGPT convert at 24%, six times the rate of Google.

  • 10%of Webflow's sign-ups come from AI discovery, up 4x year on year
  • 24%conversion rate for traffic from ChatGPT, 6x higher than Google
  • 91%of Webflow's AI referrals come from ChatGPT alone

The numbers

Webflow is a website building company with about 300,000 customers. 10% of its sign-ups now come from AI tools, up 4x in a year, and the newsletter notes this tracked figure likely understates the full effect.

91% of those AI referrals come from ChatGPT, followed by Perplexity (4%), Copilot (2%), Gemini (2%) and Claude (1%). ChatGPT traffic converts at 24%, six times Google's rate, and two in three AI-referred conversions happen within seven days.

“A lot of our lower value and lower intent traffic has gone down, but there's higher quality traffic occurring even as the aggregate declines.”

Josh Grant, VP of Growth at Webflow

What Webflow learned

Total traffic can mislead: Webflow's lower-value visits fell while higher-quality visits grew. AI answers also change constantly, so showing up one day does not guarantee showing up the next.

The team tracks three things: how often Webflow appears in AI answers, how accurately AI tools describe it compared with competitors, and how many sign-ups come from AI. It tried an llms.txt file and saw no significant lift. And it treats Reddit as an important signal, answering real questions there instead of dropping links.

“When I say AI engines are volatile, I mean it's not like Google where you rank once and hold it.”

Josh Grant, VP of Growth at Webflow

What other stores can take from this

  1. Don't judge by total traffic. Webflow's weaker visits fell while better ones grew.
  2. Check what AI says about you. Webflow compares how different AI assistants describe it against competitors and fixes what is wrong.
  3. Skip the shortcuts. Webflow saw no significant lift from an llms.txt file and focuses on content instead.
  4. Be useful on Reddit. Webflow answers the questions people actually ask rather than posting links.

Worth knowing: Webflow sells software, not products, and sign-ups are not sales. The rest of the newsletter post is for paid subscribers.

Source

“Traffic is no longer a reliable growth metric”

Growth Unhinged · Kyle Poyar · 2 November 2025

Read the original article (opens in a new tab)

Webflow is not a GEO customer. This page is our summary of Growth Unhinged's reporting. The figures and quotes are theirs.

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